Search Result

I didn't receive an activation email, what do I do?

When you register on, we send you an activation email to complete your account set up. However, sometimes these emails do not arrive, which means you still won't be able to login to Biggerplate.

The email may not arrive because:
1. There might be a typing error in the email address provided
2. Spam filters and firewalls may prevent our messages reaching you
3. Occasionally, something might have gone wrong in the Biggerplate system!

What to do

First of all, check your junk/spam email folders to make sure our email is not in there. If you find our message, make sure you add to your approved senders, to prevent future emails (like password reminders) ending up in the spam folder!

If you still can't find our email, and have been waiting more than 10 minutes, please email with your username and a short message, and we'll get things fixed immediately!

More Help and FAQ articles

Author image
Liam is the founder of, and tries (with varying success) to write about key projects and progress at Biggerplate, as well as the wider world of mind mapping and our place within it.
London, UK Website